Clients and Quality

LONG TERM COOPERATION BASED ON TRUST AND QUALITY OF PERFORMANCE

DOKUMEDS is business solutions and quality driven company. Our clients are Pharma and Biotechnology companies worldwide using the widest range of DOKUMEDS services. The focus on customer needs, quality and efficiency of performance, and trustful relationships is the core stone of DOKUMEDS business philosophy allowing reaching the ratio of repeated business over 80% where some companies have cooperated with DOKUMEDS in more than 10 different projects. 

QUALITY POLICY

To follow unified concept of quality recognizing DOKUMEDS values

Employees understand their particular role in company, and participate actively in achieving DOKUMEDS goals

Integral part of employees self-performance is to improve its personal competence and DOKUMEDS processes

When dealing with our clients we are strongly aware of responsibility to use all our diverse knowledge and experience for the Best results

FEEDBACK

On behalf of our company I would like to thank [your CRA] for the professionalism provided in monitoring work, as well as for punctuality, perseverance and quality presented both daily and during the internal audit where no GCP or SOPs findings were detected.

([Mr.], Clinical research project manager, MD, [pharm-company]).

It is and has been great to work with you; I believe you are a great support to the sites.

([Mrs.], Senior regional study manager, [pharm-company]).

On behalf of study management team I would like to express our gratitude for the excellent results your team provides week after week. The Baltic and Nordic countries have indeed set a bright example for the rest of the countries.

([Mr.], Study manager, [pharm-company])

More references from our clients will be provided upon request